A Professional Translation Agency Committed to International Standards
When choosing a professional translation agency, you should feel confident that your documents will be handled professionally, your translations will meet rigorous quality requirements, and your confidential information will be protected.
The Native Translator is an international translation agency providing professional translation services to businesses, government agencies, organizations, and individuals. Our approach emphasizes standardized translation processes, information security, environmental responsibility, and secure payment processing.
We are certified to ISO 17100 for translation services and ISO/IEC 27001 for information security. In addition, ISO 14001 and PCI Security provide important frameworks for environmental management and secure payment card processing, respectively.
By combining internationally recognized standards with a global network of more than 5,500 specialized translators, we provide professional translation services across legal, financial, medical, technical, and other specialized fields.
ISO 17100 – Certified Translation Services With Documented Quality Standards
ISO 17100 is an international standard that establishes requirements for professional translation services. It addresses translator qualifications, resources, and the processes necessary to deliver consistent, high-quality translations.
The Native Translator is certified to ISO 17100. This certification demonstrates that our translation services operate within a structured framework with defined requirements for translator competence, translation workflows, and quality assurance.
The standard covers essential stages of the translation process, including project preparation, the selection of qualified language professionals, translation, independent revision, and project completion.
A fundamental requirement of ISO 17100 is that a translation undergo revision by another appropriately qualified language professional who is not the original translator.
For our clients, ISO 17100 certification means that translation assignments are managed within an internationally recognized quality framework. This is particularly important for legal contracts, financial reports, medical documents, and technical materials, where accurate terminology, consistency, and attention to detail are essential.
ISO 17100 is a standard for translation services. It does not automatically mean that every individual translator holds a government-issued authorization, sworn translator status, or professional certification. When a document requires a translator with specific credentials, those additional requirements must also be satisfied.
ISO/IEC 27001 – Certified Information Security and Confidential Document Protection
Information security is a critical component of professional translation services. Many documents submitted for translation contain personally identifiable information, trade secrets, legal information, financial records, medical information, or other sensitive data.
The Native Translator is certified to ISO/IEC 27001, the internationally recognized standard for information security management systems.
ISO/IEC 27001 establishes requirements for a systematic, risk-based approach to identifying, assessing, and managing information security risks. The standard addresses organizational, technological, and personnel-related security measures that must be appropriate to an organization's risks and operational requirements.
An information security management system based on ISO/IEC 27001 follows three fundamental principles: confidentiality, integrity, and availability.
These principles support the protection of information against unauthorized access and improper modification while helping ensure that authorized users can access information when needed.
For clients requesting legal translations, medical translations, financial translations, or translations of other confidential documents, a structured approach to information security is especially important.
Our ISO/IEC 27001 certification demonstrates that our information security management system operates within an internationally recognized framework. However, certification should not be interpreted as an absolute guarantee that security incidents can never occur.
ISO 14001 – Environmental Management and More Sustainable Translation Processes
ISO 14001 is an international standard for environmental management systems. It helps organizations identify and manage their environmental impacts, meet applicable environmental obligations, and pursue continual improvement in environmental performance.
For a modern translation agency, a structured environmental management approach may address resource consumption, digital document processing, energy use, procurement practices, and business-related transportation.
Digital translation workflows can help reduce the need for printed documents, physical document shipments, and certain forms of transportation. However, the actual environmental impact depends on how operations are organized and which resources are used.
ISO 14001 provides a framework for establishing environmental objectives, monitoring environmental performance, and continuously improving operational practices.
For businesses and organizations that prioritize sustainable supply chains, environmental management is an important consideration when evaluating service providers.
It is important to distinguish between following environmental management principles associated with ISO 14001 and holding formal ISO 14001 certification. Such certification should only be claimed when it has been issued and remains valid for the relevant organization and scope.
PCI Security – Secure Credit Card and Online Payment Processing
Secure payment processing is an important part of the customer experience when translation services are ordered and paid for online.
The PCI Security Standards Council develops security standards for the payment card industry. One of the most widely recognized is the Payment Card Industry Data Security Standard (PCI DSS), which establishes requirements for protecting cardholder data in environments where payment card information is stored, processed, or transmitted.
PCI DSS addresses security controls, access management, payment information protection, monitoring, and regular security assessments.
For a translation agency offering online payment options, it is important that its payment processing arrangements and the division of responsibilities between the agency and its payment service providers meet applicable security requirements.
PCI DSS differs from ISO 27001. While ISO 27001 addresses an organization-wide information security management system, PCI DSS focuses specifically on protecting payment card data.
It is also important to distinguish between using a payment solution provided by a PCI DSS-validated payment service provider and an organization that has independently completed its own PCI DSS compliance assessment. These arrangements do not automatically establish the same compliance status.
Why International Standards Matter When Choosing a Translation Agency
When businesses and individuals compare translation agencies, pricing and turnaround time are often important considerations. However, professional translation services should also be evaluated based on quality assurance, subject-matter expertise, and information security.
International standards help clients better understand how a service provider manages different aspects of its operations.
ISO 17100 establishes requirements for professional translation services and the processes needed to support translation quality.
ISO/IEC 27001 addresses the systematic management of information security risks and the protection of information.
ISO 14001 addresses environmental management, environmental objectives, and continual improvement in environmental performance.
PCI DSS establishes security requirements for environments in which payment card information is handled.
Together, these standards address different aspects of a professional service provider's operations. However, they are not interchangeable, and certification to one standard does not automatically mean that an organization meets or is certified to the others.
Professional Translation Services Focused on Quality and Security
The Native Translator provides professional translation services in legal, financial, medical, technical, and other specialized fields.
Our international network includes more than 5,500 specialized translators with qualifications from over 45 countries. This allows us to select qualified language professionals based on the subject matter, language combination, and specific requirements of each document.
Through our ISO 17100 and ISO/IEC 27001 certifications, we combine structured translation quality processes with a systematic approach to information security.
Whether you need a legal contract, annual financial report, medical record, technical manual, or official document translated, our goal is to provide professional and dependable translation services.
Request a Translation From an ISO-Certified Translation Agency
Choose a translation agency that combines qualified subject-matter translators with internationally recognized standards for quality and information security.
The Native Translator is certified to ISO 17100 for professional translation services and ISO/IEC 27001 for information security.
Upload your documents through our translation portal to request a quote. Completing and submitting an online quote request takes approximately 60 seconds.
You can also contact us by email if you have questions about our translation services, quality assurance processes, or document security requirements.
